Chenault ’73 Discusses Mobile Innovation, Being a Role Model, and More (Sky)

kenneth chenault sky magazineThe January 2015 issue of Delta Sky Magazine contains a Q&A with Kenneth Chenault ’73, the chairman and CEO of American Express. In the piece, Chenault speaks both about himself and about his business, including what the future holds for plastic credit and debit cards.

“I couldn’t care less if plastic goes away,” Chenault says. “The form factor is irrelevant. Our core attributes are actually more meaningful in the digital age….What’s really exciting is the convergence of the on- and offline worlds — there’s tremendous opportunity for growth there.”

 

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